Record additional informations for the incident

Incident manager module provides the ability to add custom objects/fields, increasing its flexibility to configure the incident management process according to the organizational requirement. System Administrator will be able to include text fields, numeric fields, date controls, dropdowns, multi-select boxes to record any additional information required.

To add any additional information for the incident;

Step 1: Go to the additional tab/s available within the incident

Step 2: Add any details specified

Step 3: Click Save

Last revised: September 23, 2018