From incident code setup page, Administrator will be able to setup how the incident code should be generated for each new incident record added.
Step 1: Navigate to Framework > Incident Settings > Incident Code
Step 2: Select a Numbering Sequence. Three options are available.
1. None: Selecting “None” would leave the number sequence empty. When a new incident is created, no automatic number will be assigned and the user will have to manually enter a number.
2. Strict Sequential Numbering: Selecting “Strict Sequential Numbering” will automatically populate a sequential number for new incidents created. The number will be non-editable by the users.
3. Editable Sequential Numbering: Selecting “Editable sequential numbering” will automatically populate a sequential number for new incidents created and this will be in an editable format so that the user can change the number if required.
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Last revised: September 23, 2018