Display text section will enable the Administrators to create a set of Text labels that can be used within objects of the incident workflow.
To create a new Display Text
Step 1: Click the plus sign in the top right
Step 2: Enter the Label reference which will create reference point. Ensure that the label reference doesn’t have any spaces in-between.
Eg: “ReportedTo” or “Reported_To” instead of “Reported To
Step 3: Enter the Tool tip and the display text. Display text entered here would be the text displayed in the label.
Step 4: Click “save”
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Last revised: September 23, 2018