E-mail notifications can be sent for a variety of reasons including general notices, Action Start date reminders, Action Update reminders and KPI reminders. For the e-mail notifications to work, staff e-mail addresses must be included in the ‘Staff’ area in the Wrench>Framework section.
Email Notifications area enables the administrators to define the custom email notifications for Actions, Tasks, and KPIs based on a range of configurable trigger criteria and you can view the email logs through this page. Email Notifications section comprises three different tabs. Namely:
Email Notification - Provides a list of existing email notifications with the ability to edit or delete them as required. Further, you can create new email notifications according to your requirements.
Email Template - This tab enables you to edit or delete the existing email templates and allows you to add new templates to the existing list of templates.
Email Notification Log - Enables you to view the list of email generated by the system and you can use the filters to select the type of email alerts you wish to see.
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Last revised: September 23, 2018